Shipping & Delivery

Processing
Current production times prior to shipping:

  • Unframed Photo Prints: 1-7 business days
  • Unframed Canvases: 1-7 business days
  • Framed Photo Prints: up to 4 weeks
  • Framed Canvases: up to 3 weeks
Please allow additional processing time for personalized or custom orders.
Once an item has shipped, you will be notified with the tracking information.

Packaging
Photo prints 5x7" are mailed in stay-flay mailers. Photo prints 8.5x11" and larger are rolled and mailed inside mailing tubes to prevent shipping damage. Canvases and framed prints are carefully wrapped in bubble wrap before boxed.

Shipping
Standard shipping is FREE for all orders in the US: 3-7 business days via USPS, UPS, or DHL.

For expedited shipping options, please contact us.

Please note that shipping time represents the amount of time shipping will take after processing (see above).

Tracking Information
Once your order is packaged, a label with shipping information and a tracking number will be created. You will receive the tracking number and be able to track the location of your package.

If your package’s tracking has not updated for 5 days, please contact us. Sometimes packages are not scanned, misplaced, or lost by mail services. If it abruptly stops updating, it may be stuck in shipment or returned due to an insufficient address. 

Shipping Delays
Lakeline Design is not responsible for shipping delays caused by mail services. Please ensure you place your order in advance to accommodate any potential issues or delays.


Questions
If you have any questions about Shipping & Delivery, please contact us.