Frequently Asked Questions

My lake is not listed. Can I request a custom order?

Yes, customs are accepted! Please view the custom print listing here to place an order. If you have any questions, please message me.

 

Can I make changes to an order I already placed? 

Possibly, but please contact me as soon as possible. There is no guarantee for changes after placing an order.

 

Can I change my shipping address once I place an order?

Yes, please contact me within one hour of purchase. Your address cannot be changed once your order has shipped.

 

When will I receive my order?

Non-custom orders are processed and shipped within 1-4 business days.

Custom orders generally are processed and shipped within 2-10 business days.

Shipping and delivery for all orders is based on the product size. Prints sizing at or smaller than 13x19" arrive within 2-6 business days. Prints sizing larger than 13x19" arrive within 3-10 business days.

 

Do I need an account to place an order?

No, there is no need to create an account to place an order. If you plan to order again in the future, creating an account is recommended.

 

Have a question that isn't answered here?

Please contact me -- I would be happy to answer it!